‘Dear Ralph, I just wanted to express my gratitude and sincerest thanks to you for all your hard work and your professionalism in dealing with my recent case. Mostly I would like to thank you for your compassion and kindness in taking my case on and representing me through the years. I am indebted to you.’

‘Ralph, you don’t realise how much we appreciate the work you have done for us. Words can not express our thanks to you and Jessica.’

'Dear Ralph, On behalf of my husband and myself I want to thank you sincerely for your dedication and compassion over the last two/three years in dealing with my son’s case. It has been a long road, very painful at times, but now that we have come to the end of the road, with a very worthwhile outcome, I feel relieved and glad for my son – in that the award enables him to enjoy a higher standard of living than otherwise would have been possible.

Were it not for your encouraging and wise words on that initial phone call we would never have taken on the challenge.’

‘Hi Jessica, On behalf of my dad and myself thank you very much for all your help when we were in court for the two days earlier this week. It was a frustrating time for all of us but you kept us up to date the whole time with what was going on, or not going on, as was unfortunately the case. Thanks also for finding the hotel for us it was first rate.

Please also pass on our thanks to Ralph, he too was very patient in explaining the goings on behind the scene. We also appreciated his efforts in finding us a taxi on the Tuesday. We are lucky to have the two of you on our side.’

‘Hi, thanks for everything. I am really happy that this is finished. This might be a new start for us. I will definitely let you know what is happening with us. This is the strangest year in my life and we wish you and Jessica a Merry Christmas and happy New Year. See you soon.’